Taking advantage of our
unknown future

Jamie Skella CPA Australia linkedin.com/in/jamieskella · skella.com.au
Open calm and wide. This is a talk about change, and about staying on the front foot of it. Set the three parts, then begin.

Taking advantage of our unknown future

  1. 1The future of work
  2. 2Unexpected consequences of progress
  3. 3Design the future
Signpost the arc. Part one, work is changing. Part two, the consequences nobody plans for. Part three, what to do about it.

Technology is changing work…

Set the long lens. Technology has always changed work. This is history repeating, not a one off.
Line chart of US elevator attendants, rising to about 90,000 by 1950 then falling to about 12,000 by 1990, from US Census and a16z.
The elevator operator. They had a skilled job. They did not push buttons, they had a throttle and a brake. They drove the lift. A single button erased the trade.
Chart of the share of farm population income from farming, US, 1934 to 2011, trending down over time.
The long view on farming. In 1790, 90% of Americans farmed. Today about 2% do. The work did not vanish, it moved.
An automated rotary dairy, cows on a large rotating milking carousel.
Efficiency gains that retired farm jobs. One example of automation reshaping a whole trade.
A fleet of autonomous harvesting machines working rows of a vineyard.
Current automation, near horizon autonomy. The machines are already in the field.
A car assembly line staffed by rows of yellow industrial robots.
Name the real cause. It was never the immigrants, it was the machines. Automation started with blue collar work and is climbing the ladder.
Chart of US manufacturing total employment and production, 1947 to 2012. Production climbs while employment falls after 2000. Federal Reserve Board of Governors and US Bureau of Labor Statistics.
Why is this happening? Our on demand world runs on it. Cheap goods everywhere, or handmade and local. You rarely get both.
Table of the probability that computerisation leads to job losses within two decades. Recreational therapists sit at 0.003, telemarketers at 0.99, accountants and auditors at 0.94. Frey and Osborne, 2013.
The firing line. A look at the not so distant future. Which professions does software come for next? Note where accountants and auditors sit on this list.

… and technology can create better work

The other half of the story. Only technology can replace what technology retires.

1970: 90% farmers
Now: 2% farmers

88% are not out of work.

Follow the people. The 88% who left the farm are not idle. They are doing work that did not exist. Work is shifting, not ending.
Chart of US employment, 1992 to 2014. Photographic developers and printers decline while photographers rise, as digital cameras take over.
Creation needs destruction first. Digital cameras ended one industry and put a studio in every pocket. More people create than ever.
Chart of employment in selected information industries, 1990 to 2016. Newspapers decline steeply while internet publishing rises.
The internet as a tool for creation. Publishing is commoditised and democratised. Anyone can make, anyone can publish, with no gatekeeper in the middle.
A vast mid-century office floor filled with rows of clerks at typewriters and adding machines.
Closer to home. A room like this was once rows of clerks. Software replaced them all.
Wall Street Journal chart, The Spreadsheet Apocalypse Revisited. Bookkeeping jobs fall after VisiCalc, Lotus and Excel, while accounting and analysis jobs rise. Bureau of Labor Statistics.
Destruction and creation together. The spreadsheet wiped out bookkeeping and grew accounting and analysis. White collar is no exception.
800k
UK jobs have been lost to automation since 2001.
3.5m
have been created.
Deloitte and the Office for National Statistics, 2015.
The current reality. We are still creating more jobs than we destroy, for now.

Could this time be different?

The honest question. Leave it open. This is the pivot into the fourth revolution.
Timeline of the four industrial revolutions against degree of complexity, mechanical looms in 1784 up to cyber-physical systems today.
The next wave. Simple roles are made redundant, complex ones created in smaller numbers. There is hope, and we return to the ultimate future of work at the end.

How do we respond?
Think different; seek opportunity in change.

How to stand. Change arrives with or without you. Better to capitalise on it than be a victim of it.
The lounge-like interior of a self-driving concept car, two people seated facing each other.
Autonomous vehicles as a lens. The obvious consequences hold both detriments and opportunities. The real opportunities hide in the less obvious ones.

Safe car effects:

  • Car insurers
  • Medical practices
  • Health insurance
  • Crash repairers
  • Law practices
  • Government revenue
Cars that stop crashing. Rattle off who feels it when crashes and fatalities fall.

Car-as-a-service effects:

  • Car manufacturers
  • Public transport
  • Hire cars
  • Construction companies
  • Aftermarket parts
  • Parking
  • Roadside stops
Fewer cars owned. Go through what shifts when the car becomes a service.
A person wearing a virtual reality headset and holding two glowing motion controllers.
Virtual reality as a lens. Gaming is the obvious use case. There is much more underneath.

Simulated world effects:

  • Sports and spectating
  • Education
  • Real Estate
  • PTSD and medical treatment
  • Conferencing
  • Simulation itself
Go through the applications. Where a simulated world reaches beyond games.
A stylised globe wrapped in a glowing network mesh.
BLOCKCHAIN
Blockchain as a lens. The obvious use case is money. There is much more underneath.

Blockchain effects:

  • Finance
  • Content distribution
  • Cloud computing
  • Democracy
  • Big data
Go through the applications. Where distributed trust reaches beyond currency.

Technology shapes culture, not
the other way around.

Strive for net gains.

The deeper pattern. Fire, the wheel, the internet. Each reset how society organises itself. They change behaviour, but only if we let them. Aim for more benefit than cost. With Facebook you trade some privacy for connection.
A row of inventions, a lightbulb, a gramophone, an antique telephone, an early motor car, the Facebook logo, and the Uber logo.
Expected uses versus real ones. Every breakthrough changes behaviour, and its real use cases are rarely seen at the start. Net gains, more benefit than cost each time.

Net gains have made the world is the best it has ever been right now.

Do not buy the fear cycle. The 24/7 news cycle sells alarm. The world is not falling apart. The opposite is true.
Our World in Data, the world as 100 people over two centuries. Extreme poverty, basic education, literacy, democracy, vaccination and child mortality all improve dramatically.
Better than it has ever been. Thanks to cultural progress, science and globalisation.

Don't merely predict your future.

Create it.

Jamie Skella linkedin.com/in/jamieskella · skella.com.au
Close on agency. Our future is ours to create. We decide what technology is adopted and what is discarded. If the future scares you, help build the one that does not.
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